Tutorial 1: Sustainability in Information Systems Engineering and Research
On the challenges, the current knowledge, the methods, and the tools to research on and to engineer information systems that help responsible enterprises achieve their mission.
The behaviour of enterprises and citizens has an impact on the sustainability of the economic, social and environmental systems. Responsible enterprises and well-informed citizens are agents of change towards a better world. However, they are facing many difficulties that our scientific and industrial communities could help addressing. The tutorial aims to raise awareness on the role that advanced information systems research and engineering can have in creating a more sustainable world. It is a call for participation in a growing movement to save the planet and its people, while keeping profit in mind. If you attend the tutorial, you will:
- Know the basics of sustainability from the economic, social and environment points of view (a.k.a. triple bottom line).
- Understand the role played by information systems research and engineering in technical sustainability.
- Be aware of the relevant toolset of methods and technologies applicable to this research domain.
- Be able to outline past and current trends on sustainable software, and participate in the definition of a detailed research agenda on the area.
The tutorial is relevant to researchers (both junior and senior) and industry practitioners. Eventually, we intend to motivate you to participate in improving our world: practitioners will learn what they can do to improve the responsibility of their enterprises (well-established practices and tools); researchers will learn how they can expand the frontiers of knowledge on sustainable software (relevant theories, research methods and challenges).
Utrecht University, The Netherlands
VU University Amsterdam, The Netherlands
Utrecht University, The Netherlands
Tutorial 2: Capability Driven Development for Building Sustainable Information Systems
The tutorial addresses a significant objective of today’s enterprise Information Systems (IS) to be sustainable, i.e. able to produce value continuously by adapting according to constant variations in business conditions originating, for instance, from changes in customers’ demand, environmental aspects, regulations, security, and many others. Many of such changes cannot be anticipated at the time of designing the IS and hence the adjustments need to be accomplished during runtime. The tutorial will explain a Capability Driven Development methodology and a technical environment in order to support context dependent design and adjustments of IS solutions. Tutorial participants will receive a complete overview of the following:
- CDD methodology with a particular focus on capability design and context modeling.
- demonstration of the CDD environment – the modeling tool and the capability navigation application used for capability adjustments at runtime according to changes in the business context.
- experiences and lessons learned from applying CDD in practice, in the companies: SIV AG (Germany), FreshTL (UK), Everis (Spain) and CLMS (UK).
The tutorial is relevant to:
- researchers eager to hear about a new methodology for developing enterprise-wide IS capable to adjust to changes in the environment.
- business and IT practitioners looking for new IS solutions enabling a new way of integration between enterprise models and KPIs and underlying software applications.
Stockholm University, Sweden
Stockholm University, Sweden
Tutorial 3: ICT-based Creativity and Innovation
Innovation is a key factor to relaunch the EU industrial system. In particular SMEs, that represent the 99% of the enterprises active in Europe, need to systematically adopt innovation as part of their everyday business (see: continuous innovation ). To this end, SMEs need to rethink their culture, organization and, overall, their strategies in adopting advanced ICT infrastructures. Hence, ICT plays a central role in carrying out successful innovation; in particular, there is a new generation of ICT-based socio-technical platforms that are proving to be very effective in supporting the challenging activities of an innovation project.
The objectives of this tutorial is to illustrate the opportunities that advanced ICT solutions can offer to improve the innovation capacity of complex organizations, in particular SMEs organized in virtual (networked) enterprises. The key topics addressed:
- Nature and essence of Innovation, different types of innovation and the main approaches to address them.
- Selected topics: how to improve creativity, e.g., by using game-based technique, how to promote divergent thinking and serendipity in innovation, mindfulness and creativity.
- ICT methods and tools to support the Innovation lifecycle: from its inception (e.g., Creativity phase) to its conclusion (e.g., Engineering and transfer to production).
- Developing an ICT-based platform for innovation support and management: practical issues, starting from the experience of the European project BIVEE.
The tutorial is of an introductory nature, therefore conceived for a large audience with an Information Systems engineering background. There are no specific prerequisites but a good knowledge on Information System Engineering and rigorous thinking capabilities will be helpful.
- Open Innovation: Framing. http://www.slideshare.net/mishamiss/1-open-innov-framing
- What is innovation. http://www.slideshare.net/mishamiss/2-open-innov-whatisit
- Open Innovation: Organization issues. http://www.slideshare.net/mishamiss/3-open-innov-organization
- Enterprise Innovation Lifecycle. http://www.slideshare.net/mishamiss/4-open-innov-lifecycle
- Knowledge Innovation Factory. http://www.slideshare.net/mishamiss/5-open-innov-ictplatf
- Open Innovation: conclusion and links. http://www.slideshare.net/mishamiss/6-open-innov-conclusions
Tutorial 4: Quality of Business Process Models
The goal of the tutorial is to discuss issues of quality of business process models, and how the SEQUAL framework on quality of models and modeling languages can be used in practice to assess and evaluate a business process model. Based on the tutorial and accompanying material, the participants should be able to use the framework in their own work.
Business processes is at the core of organizational activities. A (business) process is a collection of related, structured tasks that produce a specific service or product to address a certain (organizational) goal for a particular actor or set of actors. An important area in this regard is the modeling of processes – Business Process Modeling.
To understand the issues of quality of conceptual models we have for many years worked with SEQUAL, a framework for understanding the quality of models and modeling languages.
Work to specialize SEQUAL for investigating the quality of business process models is the topic of an upcoming book and is the basis for this tutorial which contains the following parts:
- Characteristics of business process models
- Quality of models relative to different goals of business process modeling
- Overall presentation of the SEQUAL framework
- Exemplifying the different aspects of the framework
- Extensive examples of how the framework has been used in industrial settings
- Summary with a quiz and take home lessons
The expected audience of the tutorial is people with intermediate or advanced background in (process) modeling, although anyone with some familiarity with modeling, and in particular business process modeling should be able to benefit from the tutorial.